PawPrecision (“PawPrecision,” “we,” “us,” or “our”) operates the website pawprecision.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or otherwise interact with us.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Information You Provide to Us
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment providers — we do not store full credit card numbers)
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website
- Cookies and similar tracking technologies (including Meta Pixel and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order and provide customer support
- Improve our website and user experience
- Prevent fraud and enhance security
- Send you marketing communications (only if you have opted in — you can unsubscribe at any time)
- Comply with legal obligations
3. Sharing of Your Information
We do not sell or rent your personal information.
We only share your information with trusted third parties when necessary, including:
- Payment processors
- Shipping and fulfillment partners (US warehouse and carriers such as USPS/UPS)
- Analytics and advertising partners (e.g. Meta, Google)
- Service providers who help us operate our business
These parties are only authorized to use your information to perform services on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep the Site functioning properly
- Understand how visitors use our Site
- Deliver relevant advertising
You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.
5. Data Security
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal information. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, legal compliance, and customer support.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Restrict or object to certain processing of your data
To exercise any of these rights, please contact us at support@pawprecision.com.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@pawprecision.com