At PawPrecision, we focus on getting your order to you quickly and reliably. All standard U.S. orders are fulfilled from our domestic U.S. warehouse network.
1. Processing Time
Orders are typically processed and shipped within 24 to 48 business hours (Monday–Friday, excluding holidays).
2. Order Changes & Cancellations
Because we process orders quickly, we can only accept cancellations or address changes within 12 hours of placing your order. Once an order has entered the fulfillment process, it can no longer be modified.
3. Shipping Rates & Delivery Times
- Standard U.S. Shipping: Free on all orders to the contiguous United States.
- Estimated Delivery Time: 2 to 5 business days after your order ships.
- Orders shipped to PO Boxes or APO/FPO addresses are sent via USPS and may take slightly longer.
4. Tracking Information
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package’s progress.
5. Delays & Lost Packages
While we work hard to ensure fast delivery, occasional delays can occur due to weather, carrier issues, or high shipping volumes. These delays are outside of our control.
If your tracking information has not updated for 10 business days, please contact us at support@pawprecision.com. We will open a carrier investigation on your behalf.
If a package is confirmed lost or damaged during transit, we will work with you to resolve the issue as quickly as possible.